Contact us
Have a question about PensionBee?
Get in touch with our friendly UK team
We're passionate about making pensions easy to understand and accessible to everyone, which means providing human support, when only a human will do.
Speak to a member of our friendly team now
If you need to send us a Letter of Authority (LOA) please email ifas@pensionbee.com.
Please note: PensionBee doesn't provide financial advice so we won't be able to give you any personal guidance on your savings or investments. Instead we'll simply explain the various pension options available so you can make the best financial decision for your needs. If you require pension advice, we've listed some places you can find it.
Please note: PensionBee doesn't provide financial advice so we won't be able to give you any personal guidance on your savings or investments. Instead we'll simply explain the various pension options available so you can make the best financial decision for your needs. If you require pension advice, we've listed some places you can find it.
Dedicated customer support
If you have a question about your PensionBee pension, your dedicated BeeKeeper's here to help. They know everything about you and your pension and will be able to answer any queries you may have.
You can contact your BeeKeeper by phone, email or live chat.
You can contact your BeeKeeper by phone, email or live chat.
Customer feedback
We'd love to hear about your experience with PensionBee. You can get in touch by email.
Alternatively, you can also leave us a review on TrustPilot, the feedback platform we use.
Customer complaints
If you'd like to make a complaint, please email us and we will do our best to send an initial response within 24 hours. Please note emails received after working hours, or when the office is closed may take longer to process. You can read our complaints policy here.
Death of a customer
If you need to notify PensionBee that one of our customers has passed away, please call or email us with the customer's full legal name, date of birth, and registered address so we can locate their account. We'll send a form by email which needs to be completed and returned by the individual handling our customer's financial affairs. Then one of our Compliance Managers will follow up with the next steps.
Press
If you work in the media and would like to find out more about PensionBee, please contact our in-house press team. Bloggers looking to join our affiliate scheme should also contact the press team.
Partnerships
If you'd like to discuss partnership opportunities please email our partnerships team.
Awards and achievements:
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